Terms & Conditions

Terms & Conditions

1. Scope

The following terms and conditions apply for all orders by consumers and businesses via our online shop.

A consumer is any natural person who buys a product for purposes that do not fall within the sphere of his commercial or professional activity. A business is a natural or legal person or a legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

With regard to businesses, these terms and conditions also apply to future business relationships, without us having to refer to them again. If the business uses conflicting or supplementary terms and conditions, its validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.

2. Contracting Party, Conclusion of Contract

The purchase contract is concluded with Schunck Dölker GbR.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail.

3. Contract Language, Contract Text Storage

The ​​available languages for the contract are German and English.
We save the contract text and send you the order data as well as our terms and conditions by e-mail. The text of the contract is no longer accessible via the Internet for security reasons.

4. Terms of Delivery

In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs on the product pages.

We only deliver via shipment. Unfortunately, a collection of the order by the consumer is not possible.

5. Payment

Payment in Advance

When selecting the advance payment method, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.

PayPal Plus

As part of the payment service PayPal Plus, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment instructions to PayPal.

If you have chosen the payment method PayPal, you must be registered there to be able to pay the invoice amount or register first and legitimize with your access data. The payment transaction will be carried out automatically by PayPal immediately after confirmation of the payment order. You’ll get more information during the ordering process.

If you have chosen the credit card payment method, you do not have to be registered with PayPal in order to pay the invoice amount. The payment transaction will be processed by your credit card company at the request of PayPal and your card will be charged immediately upon confirmation of the money order and after your legitimation as the legitimate cardholder. You’ll get more information during the ordering process.

If you have selected the direct debit method of payment, you do not have to be registered with PayPal in order to pay the invoice amount. By confirming the money order you give PayPal a direct debit mandate. You will be informed about the date of the account debit by PayPal (so-called Prenotification). Upon submitting the direct debit mandate immediately after the payment order has been confirmed, PayPal will request its bank to initiate the payment transaction. The payment transaction will be processed and your account will be charged. You’ll get more information during the ordering process.

SOFORT Überweisung

After placing the order you will be redirected to the website of the online provider SOFORT Überweisung. In order to be able to pay the invoice amount via SOFORT Überweisung, you must have an online banking account with PIN / TAN procedure activated. Legitimize yourself with SOFORT Überweisung and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be carried out immediately after that by SOFORT Überweisung and your account will be debited.

Giropay

After placing the order you will be redirected to the website of your bank. In order to pay the invoice amount through Giropay, you must have an online banking account with PIN / TAN procedure activated. To participate in Giropay, legitimize yourself and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be executed immediately afterwards and your account will be charged.

6. Retention of Title

The goods remain our property until full payment.
In addition the following applies to businesses: We reserve the ownership of the goods until the complete settlement of all claims from an ongoing business relationship. You may resell the reserved goods in ordinary business; All claims resulting from this resale shall be assigned to us in advance—irrespective of any combination or mixing of the reserved goods with a new item—in the amount of the invoice amount, and we accept this assignment. You remain entitled to collect the claims, but we may also collect claims ourself, as far as you do not meet your payment obligations.

7. Transport damage

For Consumers:

If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us assert our own claims against the carrier or transport insurance.

For Businesses:

The risk of accidental loss and accidental deterioration shall be transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise responsible for carrying out the shipment. Among traders, the duty to inspect and to reprimand is regulated in § 377 HGB. If you refrain from doing so, the goods are deemed to have been approved, unless they are defects that were not identifiable during the inspection. This does not apply if we have fraudulently concealed a defect.

8. Warranty and Guarantees

Unless otherwise expressly agreed, the statutory warranty rights apply. For consumers, the limitation period for claims for defects in used goods is one year from delivery of the goods.
For businesses, the limitation period for claims for defects is one year from the passing of risk; the statutory limitation periods for the recourse claim under § 478 BGB remain unaffected.
With regard to businesses, an agreement on the condition of the goods is understood to mean only our own information and the manufacturer’s product descriptions that were included in the contract; We accept no liability for public statements made by the manufacturer or other advertising statements.
If the delivered goods are defective, we initially provide warranty to businesses at our discretion by rectification of the defect (repair) or by delivery of a defect-free item (replacement).
The above limitations and shortened terms do not apply to claims for damages caused by us, our legal representatives or vicarious agents

  • in violation of life, body or health
  • in case of intentional or grossly negligent breach of duty as well as malice
  • in case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the contractual partner may regularly rely (cardinal obligations)
  • as part of a guarantee promise, as far as agreed
  • as far as the scope of the Product Liability Act is opened.

Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.

9. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

  • in violation of life, body or health
  • in case of intentional or grossly negligent breach of duty as well as malice
  • as part of a guarantee promise, as far as agreed
  • in case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the contractual partner may regularly rely (cardinal obligations) by slight negligence on our part, our legal representatives or vicarious agents, the liability shall be the amount foreseeable at the time of conclusion of the contract Damage limited, which typically has to be expected.

Incidentally, claims for damages are excluded.

10. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), available here https://ec.europa.eu/consumers/odr/.
We are ready to participate in an out-of-court conciliation procedure before a consumer arbitration board.
Responsible is the General Consumer Arbitration Center of the Center for Conciliation e.V., Strassburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.

11. Final provisions

If you are a business, then German law applies excluding the UN sales law.

Are you a merchant within the meaning of the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

  • No products in the cart.